Privacy Policy
At Wildmora, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.
Who We Are
This website is operated by:
World of Realm SRL
Brand: Wildmora
Email: support@wildmora.com
Information We Collect
When you use our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number, if provided
- Order details
- Payment information
- IP address
- Browser and device information
- Website activity, such as pages visited and products viewed
- Customer support messages
We do not directly store full payment card details. Payments are processed securely through Shopify and trusted payment providers.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to messages and requests
- Process returns, refunds, or replacements
- Improve our website and shopping experience
- Detect fraud or suspicious activity
- Comply with legal obligations
- Send marketing emails, only if you have opted in
Email Marketing
If you subscribe to our email list, we may send you updates, offers, product news, and promotions.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support advertising or retargeting.
Cookies may help us understand how visitors interact with our website and improve our store.
You can control or disable cookies through your browser settings, but some parts of the website may not work properly without them.
Sharing Your Information
We may share your information with trusted third parties that help us operate our store and fulfill your order, such as:
- Shopify
- Payment processors
- Shipping and fulfillment partners
- Email marketing platforms
- Analytics providers
- Customer support tools
- Fraud prevention services
We only share the information necessary for these services to perform their function.
We do not sell your personal information.
International Transfers
Because we operate an online store and use third-party service providers, your information may be processed or stored in countries outside your own.
When this happens, we take reasonable steps to make sure your information is handled securely and in accordance with applicable privacy laws.
Data Retention
We keep your personal information only as long as necessary to:
- Fulfill your order
- Provide customer support
- Comply with legal, tax, or accounting obligations
- Resolve disputes
- Prevent fraud or abuse
When your information is no longer needed, we may delete or anonymize it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain types of processing
- Request restriction of processing
- Request a copy of your data
- Withdraw consent for marketing communications
To make a privacy request, contact us at:
Security
We take reasonable measures to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
Email: support@wildmora.com
Business: World of Realm SRL